Learn why the Enphase Enlighten app shows 'Datalogging Interrupted' and how to fix it.
The Datalogging Interrupted message can occur due to network connectivity issues or device malfunctions. Ensuring a stable internet connection can often resolve this issue.
To troubleshoot, check your internet connection and restart the Enphase devices. If the problem persists, consider contacting Enphase support for further assistance.
The 'Datalogging Interrupted' message indicates that the inverter has stopped sending performance data to the Enlighten app. This fault can arise from various electrical logic failures. For instance, if the inverter detects a ground fault, it will cease data logging to protect itself and the system. Similarly, if the inverter experiences voltage or frequency fluctuations outside the acceptable range, it may trigger a protective shutdown. The inverter also continuously monitors insulation resistance (RISO); if this measurement falls below the threshold, it will interrupt logging to prevent potential hazards.
Users may observe the Enphase Enlighten app displaying a 'Datalogging Interrupted' message, along with a potential drop in energy production metrics. The inverter's LED indicator may show a solid or blinking red light, signaling an operational issue. Additionally, users may notice that the system is not reporting real-time data or historical production values.
Always consult a licensed electrician or certified solar installer when troubleshooting electrical components to ensure safety and compliance with local codes.
To prevent future occurrences of data logging interruptions, regularly perform maintenance checks on the inverter, including firmware updates and visual inspections of wiring and connections. Ensure that the inverter is installed in a well-ventilated area and protected from extreme weather conditions. Periodically test insulation resistance and monitor AC voltage levels to catch issues early.