Learn why your Solis Cloud datalogger shows 'No Signal' and how to fix it effectively.
Ensure that the datalogger is properly connected to the internet and check for any network issues. Restarting the router may also help.
Yes, updating the firmware can fix bugs that may cause connectivity issues. Check the manufacturer's website for the latest updates.
The 'No Signal' fault typically occurs when the datalogger cannot communicate with the inverter or the network. This can be triggered by various factors, including insufficient insulation resistance (RISO) measurements, which may cause the inverter to shut down to protect against potential ground faults. The inverter monitors grid frequency limits, and if it detects conditions outside acceptable parameters, it may also disable communication with the datalogger. Furthermore, the datalogger relies on a stable power supply and network connection to function correctly.
The Solis Cloud datalogger displays a 'No Signal' message on the monitoring app. The LED indicator on the datalogger may be off or flashing erratically, indicating a communication failure. Additionally, the system performance graph shows a sudden drop in energy production, often coinciding with the time of the reboot.
Always consult a licensed electrician or certified solar installer when working with electrical components to ensure compliance with safety standards and regulations.
Regularly maintain and inspect the wiring and connections to the datalogger and inverter. Keep the firmware updated and ensure that the datalogger is positioned within a strong Wi-Fi signal range. Consider implementing a backup communication method, such as a wired connection, to enhance reliability.