Discover why your Solis Cloud app shows 'Inverter Offline' despite green LEDs and how to fix it.
An offline inverter indicates it is not producing power. This could be due to various issues, including communication errors or system faults.
You can check the inverter's status through the Solis Cloud app or by inspecting the inverter's LED indicators for any error signals.
An inverter may indicate 'offline' status due to a communication failure with the monitoring app, despite appearing operational based on LED indicators. This can occur if the inverter is experiencing a fault condition that does not trigger a visible alarm, such as a temporary grid disconnection or a network issue. The inverter's internal diagnostics may also be compromised, failing to relay accurate performance data back to the app. Additionally, environmental factors such as Wi-Fi signal degradation can hinder data transmission, leading to an 'offline' status.
Always consult a licensed electrician or certified solar installer when performing any troubleshooting or maintenance on electrical systems.
To avoid future occurrences, regularly check the Wi-Fi connection and ensure that the inverter’s firmware is up to date. Maintain a clear line of sight between the inverter and the Wi-Fi router to minimize interference. Additionally, periodic inspections of the entire solar array and electrical connections will help identify potential issues before they affect performance.