Learn how to troubleshoot and fix the WiFi lost connection issue for ChargePoint Home Flex.
The WiFi lost connection issue can be caused by network interference, router settings, or device malfunctions.
To improve your WiFi connection, ensure your router is updated, positioned correctly, and free from obstructions.
The ChargePoint Home Flex utilizes a WiFi connection to communicate with the ChargePoint network and the user’s mobile app. When the inverter cannot establish or maintain a connection, it may be due to several factors affecting the electrical logic within the device. This may involve issues with communication protocols, signal integrity, or power supply to the WiFi module. If the inverter detects a loss of connection, it may trigger internal safety protocols to prevent potential damage or malfunction.
Users may notice that the ChargePoint Home Flex unit's LED indicator is not lit or is blinking in a specific pattern indicating a connection issue. The associated mobile app may show alerts regarding lost connectivity, and users may experience an inability to monitor charging sessions or adjust settings remotely.
Always consult a licensed electrician or certified solar installer for any electrical work or troubleshooting that involves the ChargePoint Home Flex unit to ensure safety and compliance with local codes.
To prevent future connectivity issues, regularly check the WiFi signal strength at the system location, and avoid placing the unit near devices that may cause interference. Ensure that the firmware is kept up to date, and periodically review network settings for any changes that could affect connectivity.