Learn about the causes and solutions for Tigo RSS Transmitter Heartbeat Missing signal failures.
Common symptoms include loss of communication with the inverter and reduced system performance. This can lead to decreased energy production.
Check the connections and ensure the transmitter is powered. Use diagnostic tools to assess signal strength and integrity.
The RSS Transmitter is responsible for relaying performance data from the solar array to the inverter and subsequently to the monitoring platform. A "Heartbeat Missing" signal failure typically indicates that the inverter has not received a signal from the RSS Transmitter within the expected time frame. This can occur due to issues such as inadequate insulation resistance (RISO) measurements, ground fault detection triggering, or violations of grid frequency limits, which can prompt the inverter to halt operations for safety and protection.
Homeowners may notice a significant drop in energy production displayed on the monitoring app, along with alerts indicating a "Heartbeat Missing" signal failure. The LED indicator on the RSS Transmitter may show a steady red light or be completely off, indicating a lack of communication with the inverter.
Always ensure that any troubleshooting or repairs are conducted by a licensed electrician or certified solar installer to maintain safety and compliance with local electrical codes.
To prevent future occurrences of a "Heartbeat Missing" signal failure, ensure that all connections are secure and regularly inspected for wear and tear. Keep firmware updated and monitor environmental conditions that could affect the RSS Transmitter's performance, such as extreme temperatures or physical obstructions.